Frequently Asked Questions

Expert answers to your beauty and shopping inquiries.

How can I track my order status?

Once your order has shipped, you will receive a confirmation email containing a tracking number. You can use this number on our website or the carrier's portal to see real-time updates on your delivery.

What is your return policy for skincare products?

We offer a 30-day return policy for products purchased directly from our website. Items must be in their original packaging and accompanied by the original receipt or packing slip.

Are Elizabeth Arden products tested on animals?

Elizabeth Arden does not conduct animal testing on our products or ingredients, nor do we ask others to test on our behalf, except where required by law.

How do I choose the right Ceramide Capsule for my skin type?

Each capsule formula targets specific concerns: Advanced for daily barrier repair, Retinol for lines and wrinkles, Vitamin C for brightening, and Hyaluronic Acid for intense hydration. You can use our 'Skincare Finder' tool for a personalized recommendation.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and interest-free installment options via Afterpay or Klarna.

Do you offer international shipping?

Currently, our website serves customers within the United States. For international orders, please visit our localized websites for your specific region or country.